Return & Refund Policy

If you are not satisfied with your purchase, we’re here to help.

Return Conditions:

  • Returns must be initiated within 30 days of receiving your order.

  • Items must be unused, in original packaging, and in resalable condition.

  • Proof of purchase is required.

Return Address:
Room: Lufamingchegn
Jishui Boran Mansion, Xingfu Street,
Huaiyin District, Jinan, Shandong, China
Postal Code: 250000

Refunds:
Once your return is received and inspected, we will notify you of the status. If approved, your refund will be processed to your original payment method.

Return Shipping Costs:
Customers are responsible for return shipping fees unless the product arrived damaged or defective.

Contact for After-Sales Service:
Email: mysnugglepup@hotmail.com